We offer:

Cold caller services (appointment setting, sms/ text message blasting)

Customer Service (client relations and processes)

Tech Service Coordinators

Medical Billing and Credentialing

>VA Management ( Weekly Quality Monitoring, Coaching & Call Calibration)

>Support ( Technical Support, Performance & Attendance Reporting)

>Time Tracking, Payroll Invoicing

HIRING

A process wherein we pre-screen candidates to ensure Quality Virtual Assistant

SET UP

Consultation on needed tools and systems for the VA

TRAINING

Provided to ensure the readiness of the VA for the Job Role

MANAGEMENT & SUPPORT

• Continuous management and support through coaching and up-skill training to ensure targets are met

• Monitored calls and monthly performance evaluations

• We have Coaches and Mentors to ensure productivity.

• Weekly / bi-weekly / monthly touch base sessions with clients to discuss VA performance

• Screen Meter Time Tracking tool availability

• If VA's performance proves to be unsatisfactory, we would provide a replacement VA and ensure that the transition or transfer of roles would be smooth and hassle - free without extra charges.

  ** NO training, hiring, or set up FEE! **

  Invoice for the VA is billed via PAYONEER showing the number of hours they have worked for the week prior.

  VA is paid on a weekly basis.