IVA PRO Business Support Services is a company that provides Professional Virtual Services.
Real Estate
Customer Service
Digital Marketing
Information technology
Medical
Administrative VA
What we do
Mission
To empower businesses to reach their full potential through tailored virtual assistance and IT solutions.
Vision
Be the leading provider of virtual assistance and IT solutions, drive business growth and success through tailored strategies and exceptional customer service.
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Crysta was a Customer Service Agent for 4 yrs. She then got promoted as a QA Analyst., then as Assistant Team Lead and eventually got promoted again as a Team Leader / Manager Where she stayed on for about 8 yrs. She started doing Home Based work as an ESL teacher and then got hired as a RE Cold Caller for 2 yrs then got promoted again to be part of the Recruitment team and then moved to the Training team before venturing to Client Services
Why IVA PROVIDER? Ivapro is a community. We make sure that our clients and their VAs from IVApro are aligned and one in their goals. We make sure that we bridge the gap between them in terms of Management and Guidance for both VA and Client. We are honest and trustworthy professional Virtual Assistants and our Aim is to grow with our Clients and their VAs. We are easy to approach because we believe that communication is a very important
Meet the Team
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Carlo started from the ground up. Doing odd jobs until finally stepping into The BPO Industry in 2009. Though he handled mostly Financial accounts he never stopped dreaming for more. He moved into ESL where he got promoted as a Team Leader QA then moved back to the BPO industry again and became part of the Fraud Detection team as a Disputes Specialist. He eventually stepped into the WFH world as a Cold Caller and Appointment setter where He found his roots and from there moved up to become an Executive Assistant, then eventually as a Social Media Manager and Marketing Specialist.
